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9 Best Images Of Website Workflow Diagram Design Timeline Call Center Flow Chart Template 6

9 Best Images Of Website Workflow Diagram Design Timeline Call Center Flow Chart Template Diagram 6

By Kelsie York on December 25 2018 17:09:58

One of the best things about systems is that they can be easily reduced to a graphical representation. You do not need to read about the processes and logically assemble them in your mind; you can look at a flowchart and "see" how the whole thing operates. A good flowchart is worth several times its weight in gold in the world of systems. It clarifies the system. It communicates processes to those who need to understand them. It provides an instantly interpretable and adjustable road map that allows for systems review and improvement.

Flow Inconsistency. Every flowchart needs to move in the right direction. Two conventions determine the proper direction of flow. Either you move from top-to-bottom or you move from right-to-left. When a flowchart features elements that are moving in different directions, interpretation can become very confusing. Violating the norms also makes it more difficult for people to get a grip on your system even if you are consistently moving in the wrong direction.

Branch Inconsistency. We mentioned the chaos of work flow running in every direction. It is just as important to try to maintain consistency in the direction of individual branches within your flowchart. For instance, many flowcharts have frequent true/false or yes/no components. A smart chart will have all true branches flowing out of the same side of the decision symbols. Every time you encounter a true, the path might emerge from the bottom of the symbol. Every false response might lead out of the symbols right side. Charts that lack branch consistency can increase the likelihood of user error and to more clearly communicate the structure of the system.

Each flowchart should ideally begin with a Terminator shape, from which the next step should be linked. Each shape should be indicative of a specific stage in the process and there are conventions for each of these, the most common being the rectangular Process shape. Many others exist, however, including shapes representing Data, Documents and Decisions. Decision shapes are diamonds, each of the four corners (or nodes) being either a link from the preceding shape or action to be taken in the next stage depending on the decision.

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